Working at Market Lavington Care Home
39 High Street, Devizes, SN10 4AG
Operated by HC-One No.1 Limited
87 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Hands-on management and good staff communication with high morale, but medicines not always given on time and past heavy agency use."
Safety & Risk
4/10
!
People who had Parkinson's disease did not always have their medicines in a timely way. We found some medicines had been given later than the prescribed time... Medicines with additional security requirements were not always recorded accurately when handwritten by staff
Staff Culture
6/10
✓
Staff we spoke with told us there was good communication amongst the staff team. Comments included, 'We talk to each other, there is good communication and morale is good' and 'I do feel valued, the management always say thank you'
Staffing Levels
6/10
✓
We observed, during our inspection, there were enough staff available to meet people's needs and call bells were answered promptly. Staff we spoke with told us there was enough staff
Training & Dev
/10
✕
Management
8/10
✓
Feedback about the management team from people, relatives, staff, and professionals was positive. Comments included, '[Registered manager] is really hands on, if you need anything she is there, she is approachable.'
Programmes
/10
✕
Points to consider
Medications not always given on time for conditions like Parkinson's, and some record errors for meds and drinks during hot weather
People who had Parkinson's disease did not always have their medicines in a timely way. We found some medicines had been given later than the prescribed time... Records for fluids did not always demonstrate staff had offered or helped people to drink enough during very warm weather
Staff numbers adequate now but relied heavily on agency staff until recently, with mixed feedback from relatives on call bell response times
Feedback from people and relatives about staffing was mixed. Comments included... 'They are understaffed and that is evident by the extended response to call bells'... 'About 7 months ago it was hard work, we were using a lot of agency [staff], but now it is much better'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews