Working at Marion Lauder House

Hiring new staff missed past job details and used references from friends instead of proper bosses, so you can't be sure everyone is fully checked.

Employee application forms were not always fully completed with missing information on employment history. References did not always correspondence with the information on the application form and some references were from friends of the applicant.

Fluid charts and some hidden medicine records weren't kept accurately, which could affect resident safety.

Records in relation to fluid intake were not always accurately recorded... One person did not have any guidance from the pharmacy on how the medication should be administered.

Activities programme is basic and doesn't work well for the nursing unit, leaving less variety in the job.

On the nursing unit, there was very little stimulation with interventions only occurring during care tasks. We recommend activity provision is reviewed for people living within the nursing units.