Last updated: 10 February 2026
"Approachable managers and a positive staff culture stand out, but basic activities and adequate staffing hold it back."
Per 2019: 'Medicines were safely managed', effective safeguarding, lessons learned from incidents; 2022: assured on infection control, PPE and outbreak management.
Per 2019 comprehensive inspection: 'one staff member told us they felt listened to by the managers... issues were dealt with'; staff described approachable leaders.
Per 2019 comprehensive inspection: 'There were sufficient staff to meet people's needs'; 2022 reports measures to mitigate COVID-related staff pressures.
Per 2019 comprehensive inspection: 'New staff... supported to complete... the Care Certificate'; ongoing training, induction and supervision provided.
Per 2019 comprehensive inspection: 'staff we spoke with, said both the registered manager and deputy manager were very approachable'; registered manager visible and accessible.
Per 2019 comprehensive inspection: organised activities such as 'visit to an animal park', 'Pancake Day', sensory room.
Staffing is adequate but nothing special, no mention of stable team or low agency use.
There were sufficient staff to meet people's needs (per 2019 comprehensive inspection)
Only standard training like Care Certificate and basic supervisions, no specialist courses or qualifications funded.
New staff with limited care experience were supported to complete... the Care Certificate... lots of training we can access (per 2019 comprehensive inspection)
Basic activities like outings, themed days and sensory room, no coordinator or special programmes for variety.
There were organised activities... visit to an animal park... 'Pancake Day' (per 2019 comprehensive inspection)
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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