Working at Marine View Lodge

Serious repeated problems managing medicines safely, like inaccurate drug records and no dates on opened bottles.

Controlled drug registers were not always accurate. ... Bottles of medication had been opened and were both in use. In addition to this, there was no indication of the date when these had been opened.

Leaders failed to oversee big risks, like overseas workers living onsite with residents without safety checks.

The provider’s governance systems had failed to identify and prevent an inappropriate arrangement in which overseas workers were accommodated within the service alongside people using the service.

No proper activities programme or coordinator, so mostly routine care and residents bored.

Some people told us that they were “bored,”