Working at Marine Park View

Incidents reported and lessons learned, effective safeguarding, risks assessed; medicines better managed but further improvements needed in records and creams

Dependency tool used for staffing levels, sufficient staff and skill mix, recruitment more robust with DBS checks; staff said 'We have time to spend with people', 'Now we have a chance to talk with people'

Staff received relevant training, regular supervision and opportunities for development; staff training matrix showed variety of courses, 'More staff are enrolling for NVQ now'

Staff told us they felt valued and supported by the manager and Nominated Individual, encouraged to voice opinions and management acted on them; 'The new manager is very accessible', 'The manager is a good listener'

Enthusiastic activities person with regular programme including bingo, cakes, community visits, planting; plans for second activities person