Working at Marine Parade
18 Marine Parade, Whitstable, CT5 2BG
Operated by Choice Support
7 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Strong leadership, stable staffing and a supportive culture, but activities lack a dedicated coordinator and training misses career progression."
Safety & Risk
8/10
✓
Staff had received safeguarding training... Risks to people continued to be assessed and mitigated... Medicines continued to be administered, stored and disposed of safely... system in place to monitor and review accidents and incidents.
Staff Culture
8/10
✓
There was a positive culture at the service, and staff were united in their commitment... The registered manager told us the staff all look after each other's wellbeing. We observed staff speaking to each other in a friendly, caring way.
Staffing Levels
8/10
✓
At the time of our inspection the service had no staff vacancies... No agency staff were used... There continued to be sufficient numbers of staff to support people safely.
Training & Dev
7/10
✓
Staff continued to receive adequate training... protected time to complete their mandatory training... relative was invited to attend a training session for the healthcare condition alongside staff members... monthly supervisions.
Management
8/10
✓
Staff told us they had, 'Never had a manager like (name). They are amazing.' The registered manager sought feedback from people and acted on their comments to improve the service.
Programmes
6/10
✓
People attended groups and activities that encouraged them to be independent such as 'take off groups'... Activities were individual, and ranged from tea dances, to attending day centres... culture days where different countries, religions and cultures were celebrated.
Points to consider
Days include outings, groups and cultural events, but no dedicated activities coordinator or specialist therapeutic programmes to make the role more varied and fulfilling.
People attended groups and activities such as 'take off groups' where peers supported each other, and computer classes... culture days where different countries, religions and cultures were celebrated.
Training covers mandatory topics and some specific needs with supervisions, but no funded qualifications, career pathways or innovative learning mentioned.
Staff continued to receive adequate training to enable them to deliver effective care... The provider's induction training was designed to meet the Skills for Care standards for the Care Certificate... monthly supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews