Last updated: 10 February 2026
"Approachable management and stable permanent staffing create a supportive team spirit, but limited activities make the role mostly routine personal care."
Medicines were managed and administered safely. Staff completed the Medication Administration Records (MARs) correctly... Thorough and regular audits of the MAR charts minimised the risk of medicine errors occurring
Staff commented on the fact it was easy to speak openly with management. 'I like my colleagues and my manager' 'I can say what I want and discuss any concerns. She (proprietor) listens to us.'... helped generate a good team spirit
The nominated individual told us that staff recruitment was the greatest challenge for the service, but that there were sufficient numbers of permanent staff to cover the shifts and provide safe care. The service chose not to use agency staff in case this compromised consistency of care provision
Care staff were required to undertake an activity each month to promote their learning and self-development. This could be a general or topic-specific supervision session... A member of staff said, 'the training is good – it definitely helps me'
The service was well managed and well led by the management team... Relatives also praised the management of the home 'They are really on the ball here... The manager and her deputy are very good and will always respond if you ask for anything. They so approachable and friendly'
People commented that the activities available in the home were limited and lacked sufficient challenge or entertainment value. One person told us 'The choice of activities is a bit limited and those on offer are not very interesting'. The home was in the processing of trying to replace their previous activities co-ordinator
Activities are limited and not interesting, so the role is mostly routine personal care with few chances for creative engagement.
People commented that the activities available in the home were limited and lacked sufficient challenge or entertainment value. One person told us 'The choice of activities is a bit limited and those on offer are not very interesting'
Only standard training with monthly learning activities and supervision, no specialist courses or funded qualifications.
Care staff were required to undertake an activity each month to promote their learning and self-development. This could be a general or topic-specific supervision session or a specific type of practice-based assessment
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp