Working at Marina Lodge
46 Victoria Avenue, Scarborough, YO11 2QT
Operated by Mr & Mrs H Emambocus
11 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Good training and low staff turnover build a positive culture, but weak governance and poor accident recording need attention."
Safety & Risk
3/10
✕
Accidents and incidents were not always recorded. For example, when people had suffered a serious injury, appropriate accident forms had not been completed. Records did not always provide sufficient information when people were administered 'when required' medicines.
Staff Culture
6/10
✓
A member of staff said, 'We all work well together with the support of the provider.' Staff turnover was low.
Staffing Levels
5/10
!
The service had enough appropriately skilled staff to meet people's needs and keep them safe. Staff turnover was low, which supported people to receive consistent care from staff who knew them well.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had completed an induction and ongoing training was provided to keep peoples knowledge up to date. Staff received supervisions every three months and annual appraisals.
Management
3/10
✕
The registered manager had the skills, knowledge and experience to perform their role, but they did not always have effective oversight of the services they managed. Governance processes were not always effective.
Programmes
5/10
!
Per 2019 comprehensive inspection: People engaged in regular activities with staff and other people living at the service. Staff supported some people to access the community... planned outings which people told us they enjoyed. These included shopping trips; cinema outings.
Points to consider
The manager does not spot or fix issues quickly because quality checks and audits are weak.
Governance processes were not always effective to hold staff to account... Audits that had been completed were not robust and did not cover all expected areas.
Accidents and as-needed medications are not always recorded properly.
Accidents and incidents were not always recorded. For example, when people had suffered a serious injury, appropriate accident forms had not been completed. Records did not include why the medicine had been given and if it had been effective.
Recruitment is not thorough enough, missing checks on past jobs and references, and not handling convictions properly.
Safe recruitment processes were not in place and followed. Gaps in employment had not been explored and references had not always been requested... Where DBS checks had highlighted previous convictions, thorough action had not been taken.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews