Last updated: 10 February 2026
"Good range of activities, but no permanent manager, reduced staffing causing rushes, and staff without mandatory training hold it back."
All medicines competency assessments had expired and were now overdue.
Some staff told us changes were made to their working arrangements without proper consultation, which had impacted them adversely.
People, relatives and staff gave mixed feedback about the number of staff on duty. A staff member commented, 'They have reduced staff on the floor. It is a struggle, we have loads of people we have to get up. We are always in a rush.'
The provider had not ensured all staff were suitably trained, as 2 staff had been employed for a significant period without having completed any mandatory training.
There was currently no registered manager on site when we visited the home. There had been various interim arrangements in place, whilst a new manager was recruited.
Staff and relatives gave generally positive feedback about the range of activities but felt more could be done to increase the availability of activities, especially when the activity coordinator was not on duty.
No permanent manager in place, leaving staff without leadership support and oversight.
There was currently no registered manager on site when we visited the home.
Staff numbers reduced and stretched thin, so you're always rushing between tasks.
A staff member commented, 'They have reduced staff on the floor. It is a struggle, we have loads of people we have to get up. We are always in a rush.'
Some staff working there a long time without completing basic mandatory training.
2 staff had been employed for a significant period without having completed any mandatory training.
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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