Working at Marigold Nursing Home

All medicines competency assessments had expired and were now overdue.

Some staff told us changes were made to their working arrangements without proper consultation, which had impacted them adversely.

People, relatives and staff gave mixed feedback about the number of staff on duty. A staff member commented, 'They have reduced staff on the floor. It is a struggle, we have loads of people we have to get up. We are always in a rush.'

The provider had not ensured all staff were suitably trained, as 2 staff had been employed for a significant period without having completed any mandatory training.

There was currently no registered manager on site when we visited the home. There had been various interim arrangements in place, whilst a new manager was recruited.