Last updated: 10 February 2026
"Staff feel well supported by management and valued, but adequate staffing lacks strong retention and training is only standard."
The provider had safeguarding systems and processes in place to keep people safe. Staff knew the risks to people and followed the assessments to ensure they met people's needs.
Staff told us they felt valued and their views were respected. One staff member told us, 'The team meetings give us an opportunity to express our opinions and make suggestions for improvement.'
There were sufficient numbers of staff to meet people's needs. The provider ensured people had a consistent staff team.
Staff training, skills and competence were regularly monitored through observations of their practice and regular refresher training.
Staff spoke positively about working for the provider. They felt well supported and that they could talk to the management team at any time, feeling confident any concerns would be acted on promptly.
Per 2018 comprehensive inspection: We saw there were a variety of social and leisure activities, including music, reminiscence, gentle exercises and painting which were led by two dedicated staff members.
Staffing is adequate to meet needs, but no details on high staff retention or minimal agency use.
There were sufficient numbers of staff to meet people's needs.
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Staff training, skills and competence were regularly monitored through observations of their practice and regular refresher training.
Regular activities like quizzes and exercises with a coordinator, but no specialist programmes or innovations.
Per 2018 comprehensive inspection: variety of social and leisure activities, including music, reminiscence, gentle exercises and painting which were led by two dedicated staff members.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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