Working at Marian House Care Home
100 Kingston Lane, Uxbridge, UB8 3PW
Operated by Sisters of the Sacred Hearts of Jesus and Mary CIO
26 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Positive culture and supportive teamwork with enough staff, but basic activities and infection control lapses need improvement."
Safety & Risk
6/10
✓
People using the service were safely cared for. Staff assessed risks and created plans to mitigate these. People received their medicines in a safe way and as prescribed.
Staff Culture
7/10
✓
There was a positive culture at the service. Staff enjoyed working at the service. Their comments included, “I would recommend the home to friends or family” and “It is a good place to work because of the other supportive staff.”
Staffing Levels
6/10
✓
The provider employed enough staff to keep people safe and meet their needs. Staff told us there were enough of them. Their comments included, “We are not rushed” and “We work as a team and help each other.”
Training & Dev
6/10
✓
Staff undertook a range of training relevant to their roles. Some staff were assigned as ‘champions’ and took a lead role in a specific area. Staff told us they found training useful.
Management
6/10
✓
The registered manager was suitably experienced and had a qualification in care management. The provider had systems to monitor and improve the quality of the service.
Programmes
5/10
!
The provider organised for external activity providers to visit the home regularly and to organise a range of social and leisure activities. These included exercise sessions, craft and music activities.
Points to consider
Only basic activities like exercise, crafts and music brought in by external providers, nothing to make the role more varied beyond routine care.
external activity providers to visit the home regularly... exercise sessions, craft and music activities.
Infection control not up to best practice with shared fabric hand towels in bathrooms that could spread germs.
the practice of using fabric handtowels in communal bathrooms and toilets was not in line with best practice. This is because the use of these towels by multiple people could increase the spread of infection.
Some staff unclear on how to raise concerns anonymously and residents want more manager contact.
some staff did not know how they could raise a concern anonymously... Some people felt they would like more opportunities to speak with the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews