Working at Marian House
803 Chester Road, Birmingham, B24 0BX
Operated by Marian House Care Home Limited
20 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive management and positive staff culture with good teamwork, but unvaccinated staff on site and occasional agency use."
Safety & Risk
5/10
!
2022 targeted inspection: We identified a breach of Regulation 12(3)... staff members were unvaccinated and working within the home. They were not involved in providing care to people. The registered manager immediately rectified the situation.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt respected, valued and supported and said they were fairly treated. There was a positive attitude in the staff team... One worker said, 'Good team work and everyone gets on well.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient numbers of staff employed and on duty to meet people's assessed needs. The service used agency or bank staff occasionally, however they were regular staff who knew people well.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: There was a system in place to monitor training to help ensure this was regularly refreshed... Staff training covered those areas identified as necessary... and additional training to meet people's specific needs. For example, staff completed epilepsy training. Regular supervision sessions.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us the registered manager was very supportive and approachable. One commented; 'Everything has been going well since the registered manager has been in post.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had a variety of activities of their choosing including attending day service... A professional commented that people had a good choice of activities and the staff always found new and exciting activities for people to try.
Points to consider
Some staff weren't vaccinated against COVID-19 when required, but they didn't provide care and were moved to work from home right away.
We identified staff members were unvaccinated and working within the home. They were not involved in providing care to people. The registered manager immediately rectified the situation and the staff are now working from home.
Occasional agency or bank staff cover shifts, even if they are regulars who know residents.
The service used agency or bank staff occasionally, however they were regular staff who knew people well. Additional hours were also covered by existing staff that people knew and trusted.
Only standard training plus some specialist like epilepsy, no funded qualifications or career development mentioned.
There was a system in place to monitor training... additional training to meet people's specific needs. For example, staff completed epilepsy training... Regular supervision sessions were arranged.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews