Working at Marham House Care Home

No permanent manager in post after several recent changes, so leadership feels unstable day to day.

there was no registered manager and the post was vacant. The provider had employed 4 different managers at the service in the year prior to our assessment.

Staff numbers dip low at weekends and breaks, leaving shifts stretched and response times longer.

At times, staffing levels appear to be a little low for the number of residents in situ, particularly at weekends.

Risks like pressure sores, weight loss, and medication errors not always handled properly, making care feel unsafe at times.

gaps of significantly more than 2 hours [repositioning]... one person who had lost 6kg... gaps in some records [medicines].