Working at Margaret House Care Home Ltd
221 Manchester Road, Burnley, BB11 4HN
Operated by Margaret House Care Home Ltd
12 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Regular training, sufficient staffing and a supportive culture, but no registered manager, limited activities and unsafe medicines management hold it back."
Safety & Risk
3/10
✕
People's medicines were not always managed safely.
Staff Culture
6/10
✓
People living in the home and staff were complimentary about the manager and told us she was approachable and supportive.
Staffing Levels
6/10
✓
We observed there were sufficient staff deployed to meet people's needs.
Training & Dev
6/10
✓
Staff confirmed they were provided with appropriate training which was refreshed at regular intervals.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
2/10
✕
People told us there were limited social activities available in the home.
Points to consider
No permanent manager in post, so leadership is unstable.
At the time of our inspection there was not a registered manager in post.
Medication errors and incomplete risk checks mean safety is not reliable.
People's medicines were not always managed safely.
No activities programme or coordinator, so the role is mostly routine personal care.
People told us there were limited social activities available in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews