Working at Marchfield House
434 Ringwood Road, Ferndown, BH22 9AY
Operated by Southey Care Limited
28 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Strong leadership and positive culture with good training and safety, but uncertain staff retention and limited activities programmes."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured on safe IPC, PPE use, testing regimes, contingency plans, regular audits with immediate fixes; 2018 confirmed good safeguarding and incident learning.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Open and positive culture encouraging involvement, staff felt valued by ABCD awards, strong team spirit and mutual praise.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Enough staff to meet needs per dependency tool, relatives and staff said 'enough staff' and 'never rushed'.
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: Specialist training in dementia and challenging behaviour, staff completing funded level 2/3 diplomas, regular supervisions and appraisals.
Management
8/10
✓
Per 2018 comprehensive inspection: Leadership visible and promoted teamwork, staff spoke positively about management, ABCD awards boosted morale and good teamwork.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Part-time activities coordinator with displayed schedule, external entertainers, relatives bring dogs, planned memory cafe and marketplace.
Points to consider
Staff numbers are enough so you're not always rushed, but no details on stable long-term team or minimal agency staff.
Staff comments included; 'I think there are enough staff. Five staff to 25 people is enough... Never rushed'. Per 2018 inspection.
There is a part-time activities coordinator with a schedule and some entertainers, but no specialist programmes to make the role more varied.
The registered manager told us that they had recently recruited an activities coordinator who worked part time. We found an activities schedule displayed. Per 2018 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews