Working at Maranatha Residential Home
211 York Road, Southend On Sea, SS1 2RU
Operated by AMA Generic Limited
15 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff feel valued and supported by the manager, but low staffing, lack of activities and poor risk assessments hold it back."
Safety & Risk
3/10
✕
Not all risks to people's safety and wellbeing were assessed and recorded or documented in enough detail to mitigate the risks for people's safety.
Staff Culture
6/10
✓
Staff told us they felt valued and supported by the registered manager. Comments included, 'The manager is very supportive' and, 'I love [Name of registered manager] to bits, [Name of registered manager] is so supportive.'
Staffing Levels
4/10
!
Communal lounge areas were not always staffed for long periods of time while they assisted people to have their comfort needs met or to carry out other tasks. This indicated shortfalls in staffing levels at the service.
Training & Dev
4/10
!
Staff had not received specific training relating to this medical condition and did not know the different type of neurological disorder experienced by this person.
Management
4/10
!
In the absence of the registered manager there were no contingency plans in place to oversee the quality of the service provided. No information was available to demonstrate the provider had oversight of the service.
Programmes
2/10
✕
The deployment of staff meant communal lounge areas were not always staffed and there was a lack of social activities facilitated.
Points to consider
No activities programme or social engagement, so the role is mostly routine personal care.
there was a lack of social activities facilitated.
Risk assessments missing or too generic for issues like medical conditions, falls, and night wandering.
Not all risks to people's safety and wellbeing were assessed and recorded or documented in enough detail to mitigate the risks for people's safety.
Staff numbers too low at times, leaving lounge areas unsupervised while helping residents.
Communal lounge areas were not always staffed for long periods of time while they assisted people to have their comfort needs met or to carry out other tasks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews