Last updated: 9 February 2026
"Supportive approachable manager, stable team with good staff retention and strong safety, but training lacks specialist courses and activities need dedicated coordination."
People were protected from abuse because systems and processes were in place and staff understood and followed them. Staff felt confident the correct action would be taken.
Staff felt supported, they told us the manager was approachable and would listen to them. Staff engagement surveys took place and changes were made in response to what staff said. Staff awards were given.
There were enough staff to meet people's needs and keep them safe. Many staff had worked at the service for a number of years. This supported consistency.
Staff had supervision sessions so any concerns or training and development needs could be discussed and planned for. Staff were appropriately skilled and competent.
The registered manager was accessible open and transparent. Staff felt supported, they told us the manager was approachable and would listen to them.
Per 2018 comprehensive inspection: people went curling, shopping independently, to creative workshops, used sensory table, celebrated Diwali, had family open-day.
Standard training with supervisions to spot development needs, but no specialist courses or funded qualifications.
Staff had supervision sessions so any concerns or training and development needs could be discussed and planned for.
Varied activities like outings, workshops, sensory play and cultural events, but no dedicated coordinator or specialist programmes.
Per 2018 comprehensive inspection: People were supported to follow their interests and take part in activities both within the home and in the community such as curling, creative workshops, sensory table, Diwali.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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