Working at Maplewood Court Care Home

Staffing is adequate but there are occasional waits when staff are busy or sick, even though no agency is used.

Both people and relatives told us occasionally there was a wait or difficulty finding staff if they were busy or there was staff sickness.

Some care records and medicine notes had gaps or weren't up to date, making it harder to manage risks safely.

Some people’s records did not contain enough information for staff to provide safe care and manage their risks fully.

Only standard training with high compliance, no funded qualifications or specialist career development mentioned.

Staff had completed appropriate training to their roles and there were processes in place to ensure there was a high level of training compliance across the service.