Working at Mapleton Road
87 Mapleton Road, London, E4 6XJ
Operated by London Borough of Waltham Forest
24 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive management and positive staff culture stand out, but adequate staffing without strong retention and poor moving practices hold it back."
Safety & Risk
6/10
✓
People were kept safe from avoidable harm. Staff knew how to protect them from abuse. Medicines were managed safely.
Staff Culture
8/10
✓
Staff told us they were well supported. Staff praised the management team stating they had lots of support. Staff felt able to raise concerns without fear.
Staffing Levels
6/10
✓
The service had enough staff on duty to meet people's needs. Staff did not appear rushed and gave time to listen to people.
Training & Dev
6/10
✓
Staff had a good induction and training program in place to carry out their role competently. Staff received support in the form of continual supervision, appraisal.
Management
8/10
✓
Managers were available and kept them involved in running the service. Staff praised the management team stating they had lots of support.
Programmes
/10
✕
Points to consider
Staff numbers are enough but nothing special, no details on low staff turnover or minimal agency use.
The service had enough staff on duty to meet people's needs. Relatives told us there was enough staff to meet people's needs.
Only standard training and supervisions, no specialist courses or funded qualifications for career growth.
Staff had a good induction and training program in place to carry out their role competently. Updated training and refresher courses helped staff continuously apply best practice.
Some poor moving practices observed and risk plans could be more detailed.
We observed some poor moving and handling procedures... People had risk management plans in place... they could be improved in some areas.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews