Working at Mapleton Court Care Home
Stacey Crescent, Barnsley, S72 7DP
Operated by Mapleton Care Group Ltd
90 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff get regular training and supervisions in a positive team culture, but staffing shortages and audits missing safety issues hold it back."
Safety & Risk
5/10
!
Per 2022: Robust infection control auditing and dedicated COVID unit; per 2019: Good safeguarding but minor gaps in pain patch instructions and fire drill record.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff enjoyed working there, felt supported by manager, positive interactions and team spirit observed.
Staffing Levels
4/10
!
Per 2019 comprehensive inspection: People and staff reported sometimes not enough staff on duty, 'Could do with some extra staff', 'it can get hectic' in mornings.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received mix of e-learning and face-to-face training, seniors supported for health and social care qualifications, regular supervisions.
Management
4/10
!
Per 2019 comprehensive inspection: Staff and people described registered manager as approachable, but audits failed to identify issues with safety and quality.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Dedicated activity coordinator provided varied programme of crafts, outings, dancing, pamper days, pre-school visits.
Points to consider
Managers are approachable but their quality checks missed some problems with care and safety.
The registered manager had implemented a number of audits... However, these had not picked up on the issues we identified during this inspection.
Residents and staff say there are not always enough staff on shift, so it gets busy and call bells take time to answer.
'Could do with some extra staff', 'Staff are always running around, always very busy' and 'If there was more staff we wouldn't have to wait when we ring the bell.'
Small issues with medication like no instructions on where to apply a pain patch and no record of a recent fire drill.
One person was prescribed a patch for pain relief. There were no instructions to direct staff as to where the patch was to be applied. We did not see any records of a recent fire drill.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews