Last updated: 10 February 2026
"Staff feel supported and valued in a positive culture with good training and supervisions, but residents gave mixed feedback on night staffing and the registered manager is not based there."
Incidents and accidents were managed safely with monthly analysis... Risks were assessed and control measures put in place. Staff and managers told us they adopted a positive risk-taking approach... Medicines were managed safely.
Staff told us they felt well supported through regular training, supervisions... 'Yes I do feel supported, I have access to regular monthly clinical and management supervision. I feel respected and valued.' We work collaboratively, always listen to each other's views.
People shared mixed feedback about staffing, in particular in relation to night staff. We informed the manager of these concerns. There were appropriate staffing levels and skill mix in place.
Staff had received relevant training to do their jobs safely. This included specific training in eating disorders and mental health. Staff also had their competencies assessed... regular supervisions and appraisals offered.
Staff told us managers were supportive. Their comments included, 'Everyone has a good and positive relationship with [name of manager] and [name of deputy manager].' The registered manager was not based at the service.
People told us they were supported to go out and develop new skills. People were involved in regular activities that improved their engagement within the community and independence. A staff member who was interested in yoga offered yoga sessions.
Residents gave mixed feedback on staffing, especially night shifts, even though daytime levels were fine.
People shared mixed feedback about staffing, in particular in relation to night staff. We informed the manager of these concerns.
The registered manager is not based at the home, with day-to-day running by another manager applying to register.
The registered manager was not based at the service and the day to day management of the service was done by the home manager, who was in the process of submitting an application to register.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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