Working at Maple View
4 Amber Court, Colchester, CO2 9GE
Operated by Maple Health UK Limited
5 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Positive team morale, good training and varied community activities, but the interim manager covers multiple homes and medicines records have errors."
Safety & Risk
5/10
!
Medicines processes required improvement with inaccuracies: 'We found some inaccuracies in these charts which could lead to avoidable errors' and ongoing safeguarding investigation
Staff Culture
6/10
✓
Team morale positive despite challenges: 'Despite these challenges, team morale remained positive' and 'Staff here are outstanding... they are very supportive'
Staffing Levels
5/10
!
Sufficient staff but mixed feedback: 'Staffing levels are ok, but... not enough staff to cover shifts when staff are on annual leave which has an effect on the service users' and staff moved between services
Training & Dev
6/10
✓
Staff had access to appropriate training including refresher, equality and diversity, learning disability and autism: 'A staff member told us they had recently completed refresher training and were positive about the training'
Management
4/10
!
The interim manager was overseeing 2-3 services, with staff concerns: 'The management is not always around as they are running numerous homes, which is affecting the staff'
Programmes
6/10
✓
Varied community activities: 'People went swimming, the Gym, the cinema, shopping, cafes, disco afternoons and on holiday'
Points to consider
The manager is only interim and covers multiple homes, so they are not around enough day to day.
The interim manager, who was already registered as the manager of another service... was also providing support to an additional location... Staff... 'The management is not always around as they are running numerous homes'
Staff get shifted to other homes to cover gaps, which messes up continuity for residents who need familiar faces.
Staff reported being moved between services to cover staffing needs, which impacted continuity... 'Staffing levels are ok, but the service users... need the same staff as they struggle with change'
Medication records have errors and are not always done the best way, which could lead to mistakes.
We found some inaccuracies in these charts which could lead to avoidable errors... staff weren’t always following best practice to ensure that two people prepared the documents
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews