Working at Maple Tree Court
140 Gloucester Road, Stoke On Trent, ST7 1EL
Operated by Anchor Hanover Group
64 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by managers with a positive culture keeping them happy, but basic activities and adequate staffing hold it back."
Safety & Risk
7/10
✓
Staff were confident in how they should protect people from potential abuse and what to do should they suspect people had been abused. Audits were effective in identifying medicine errors.
Staff Culture
7/10
✓
Staff told us they felt supported by the manager and by the provider which had resulted in them being happy at work.
Staffing Levels
6/10
✓
People told us and we saw there were sufficient numbers of staff to keep people safe.
Training & Dev
6/10
✓
Staff told us they received training to enable them to support people and deliver the care they required effectively. Staff were supported by regular supervision.
Management
7/10
✓
Staff told us they were happy working in the service because they felt supported by managers. A positive culture had developed as a result of the good governance.
Programmes
4/10
!
We saw people were involved in playing various games and joining in group activities throughout the day which people told us they enjoyed.
Points to consider
Only basic games and group activities, no activities coordinator or specialist programmes to make the job more interesting.
We saw people were involved in playing various games and joining in group activities throughout the day which people told us they enjoyed.
Staffing is adequate with enough staff to keep people safe, but nothing special like low agency use or stable teams mentioned.
People told us and we saw there were sufficient numbers of staff to keep people safe.
Only standard training and supervision, no specialist courses or funded qualifications for career growth.
Staff told us they received training to enable them to support people and deliver the care they required effectively.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews