Working at Maple Tree Care Limited
3 Epsom Gardens, Dereham, NR19 1TY
Operated by Maple Tree Care Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued and supported in a positive culture with strong safety, but basic training and unstructured activities hold it back."
Safety & Risk
8/10
✓
Staff we spoke with had received Safeguarding training and knew what action to take to keep people safe. Medicines were managed safely.
Staff Culture
8/10
✓
Staff felt supported by the management team, one staff member said, 'I don't think staff morale has ever been low whilst I have been here, I feel valued and supported.'
Staffing Levels
7/10
✓
One staff member told us 'Staff levels are really good, if there is sickness then the registered manager or director will cover and work with us'.
Training & Dev
6/10
✓
Staff received training and an induction. One staff member said, 'I had a 2-week induction which I felt was enough, we could have longer if we felt we weren't ready.'
Management
7/10
✓
Staff felt supported by the registered manager and director, one staff member said 'I am really happy working here and find it very rewarding, the registered manager is very approachable.'
Programmes
5/10
!
We observed staff engaging positively and showing an interest in the activity [one person making small figures of animals as they enjoyed visiting animals at the zoo].
Points to consider
Only standard induction and basic training, no specialist courses or funded qualifications.
Staff received training and an induction. One staff member said, 'I had a 2-week induction which I felt was enough...'
No activities coordinator or structured programme, so mostly routine care plus basic hobbies and outings.
We observed one person making small figures of animals as they enjoyed visiting animals at the zoo. Staff were observed engaging positively and showing an interest in the activity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews