Working at Maple House
78 Aldborough Road South, Ilford, IG3 8EX
Operated by Roselock Limited
8 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management and stable staffing make staff feel valued and safe, but basic activities and lack of recent supervisions are weaknesses."
Safety & Risk
7/10
✓
People were safeguarded from abuse or harm and staff understood how to keep them safe and report any concerns they had.
Staff Culture
7/10
✓
People and their representatives felt the service was well managed and staff felt supported.
Staffing Levels
7/10
✓
Some of the staff had worked at the service for a long time. The provider used only one regular agency staff to cover sickness.
Training & Dev
5/10
!
The provider had a training programme for all staff to complete to ensure they had the skills to meet people's needs. We noted not all staff had received a formal supervision meeting recently.
Management
7/10
✓
They found the registered manager approachable and friendly. Staff told us that the registered manager was supportive.
Programmes
4/10
!
Per 2020 comprehensive inspection: People were able to take part in activities such as bingo, karaoke, table top games, arts and crafts, going shopping and on day trips.
Points to consider
Just basic activities like bingo, games, crafts and outings with no coordinator mentioned, so most of the job is routine personal care.
Per 2020 comprehensive inspection: People were able to take part in activities such as bingo, karaoke, table top games, arts and crafts, going shopping and on day trips.
Not all staff have had recent one-on-one supervision meetings to discuss their work and development.
We noted not all staff had received a formal supervision meeting recently.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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