Last updated: 9 February 2026
"Staff receive strong specialised training and safety is robust, but staff retention is unclear and activities lack specialist programmes."
Systems for reporting and acting on concerns or allegations were robust. There had been no concerns of abuse since our last inspection of the service.
Staff told us there was a strong commitment to provide person centred, supportive care to people which was led by them and their relatives where appropriate.
There were enough staff to meet people's needs and recruitment systems worked to reduce identified risk.
Staff received training in a range of topics and specialised areas such as, behaviour support awareness, communication, dementia awareness and person centred working amongst many others.
Staff were positive about how the service was run and the support provided by both the deputy manager and registered manager.
Staff supported and encouraged people to pursue hobbies and interests inside and outside the home environment. For example, some people regularly attend social clubs of their choosing. Other activities people enjoyed included, arts and crafts, shopping trips, visiting family and friends and planning for and going on holidays.
Staff numbers meet needs but no details on staff staying long-term or agency use.
There were enough staff to meet people's needs and recruitment systems worked to reduce identified risk.
Activities include outings, arts, crafts and college but no specialist programmes or coordinator.
Other activities people enjoyed included, arts and crafts, shopping trips, visiting family and friends and planning for and going on holidays... one person was supported to access a college course in art.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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