Working at Maple House
15 Mill Drive, Leicester, LE6 0JH
Operated by Kings Residential Care Homes Limited
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Trusted manager and supportive culture create a positive atmosphere, although agency staff cover absences and training remains standard."
Safety & Risk
7/10
✓
People were safe from abuse and avoidable harm. There were effective safeguarding procedures in place and staff followed them.
Staff Culture
7/10
✓
Staff felt supported by the manager and an 'open door' approach for providing support and guidance when needed. There was a jovial and calm atmosphere in the home.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. The provider used agency staff when permanent members of staff were not available, though known to people.
Training & Dev
6/10
✓
A comprehensive training and induction programme was in place. The registered manager undertook regular competency checks to ensure practice continued to be delivered safely.
Management
8/10
✓
The registered manager was a visible presence in the home and had been in post for many years. People told us they trusted and had confidence in how the service was led.
Programmes
6/10
✓
People were occupied with activities, hobbies, and interests of their choosing. The service met hosts from community venues to ensure people's visits could be catered for safely.
Points to consider
Staffing is adequate but they sometimes use agency workers to cover when permanent staff are off.
The provider used agency staff when permanent members of staff were not available. The agency staff deployed were known to people and they knew them well.
Only standard training and induction with no specialist courses or funded qualifications mentioned.
A comprehensive training and induction programme was in place. The registered manager undertook regular competency checks.
Activities are regular community outings and hobbies but no named specialist programmes or innovations.
People were occupied with activities, hobbies, and interests of their choosing. Staff had time to support people to take part in activities of their choice.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews