Working at Maple Cottage

Medicines were managed safely... reductions in medicines had been trialled in line with STOMP guidance... There have been no recorded accidents or incidents in the 12 months prior to the inspection.

There was great pride in the professionalism of the support the person received. The provider had created a culture of a family home with the person at the centre whilst continuing to ensure they received training and advice from professionals.

The majority of support was given from the provider with adhoc support provided by someone who had a good, long-standing relationship with the person.

The provider ensured they received regular training to keep themselves up to date with best practice. A health care professional told us, '[Provider] is always keen on any training and is up to date with everything.'

The provider showed unfailing commitment to the person over many years and championed the rights of people with learning disabilities both outside and inside the service to improve systems for people receiving support.

The provider had gone the extra mile to create a unique and stable home... the person thrived in this family style environment and gained great pleasure and comfort from a number of pets... developed different areas of the home for the person to use for their preferred activities... personalised books with their name.