Last updated: 10 February 2026
"Good staff morale and engaging activities, but no registered manager and only standard training hold it back."
Staff received safeguarding training and understood how to report concerns. Regular medicines audits completed. Staff reported incidents and received feedback on changes.
Staff said they respected the manager. '[Name of manager] is very approachable [...] Staff morale is good. The manager is very supportive, we all work as one team.'
There were enough staff to ensure people's care needs were met. Everyone we spoke with told us there were enough staff to meet their needs.
A training schedule was in place to ensure all staff were kept up to date with current good practice. All new staff went through an induction period which included shadowing.
The registered manager de-registered with the CQC on 24 May 2019. The provider had appointed a new manager and their application to register with CQC was in progress.
Activities coordinator; observed word games, trips to local school for theatre, pen pal initiative with school, seaside themed activity with donkey rides.
No registered manager in post, new one appointed but registration still pending.
The registered manager de-registered with the Care Quality Commission (CQC) on 24 May 2019. The provider had appointed a new manager and their application to register with CQC was in progress.
Staffing is adequate but nothing special, just enough staff with no word on retention or easy workloads.
There were enough staff to ensure people's care needs were met. [...] 'There seems to be enough staff about, and they are always come to help me when I ask.' [...] 'I think we have enough staff, we all work as a team.'
Only standard training like induction and supervisions, no specialist courses or career development.
A training schedule was in place, to ensure all staff were kept up to date with current good practice. [...] All new staff went through an induction period, which included shadowing more experienced staff. [...] regular supervision meetings.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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