Working at Mantles Court
115 London Road, Biggleswade, SG18 8EF
Operated by Quantum Care Limited
76 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"People kept safe with strong safeguarding and staff feel supported by a passionate manager, but unclear staff retention and only standard training."
Safety & Risk
8/10
✓
People were safe living at the service, staff were trained in safeguarding and knew how to report any concerns about people's safety. Risks people faced had been assessed and staff knew how to mitigate risks as far as possible.
Staff Culture
7/10
✓
Staff enjoyed their jobs and helping people achieve good outcomes was at the forefront of how they worked. Staff felt well supported by the registered manager.
Staffing Levels
6/10
✓
People told us and we observed there were enough staff to support people safely. Staff answered call bells and calls for support in a timely manner and took their time when supporting people.
Training & Dev
6/10
✓
Staff had the training and knowledge to support people effectively. They were confident in telling us about what they learned in their training and how they used this to support people.
Management
7/10
✓
The registered manager was passionate about people having good quality care and was keen to continually improve the service.
Programmes
6/10
✓
There were a wide variety of pastimes available for people such as cinema club, gardening club and exercise classes and we saw people enjoying these.
Points to consider
Staffing levels are enough for safe care and some chats with residents, but no details on whether the team is stable or uses agency workers.
There were enough staff to support people safely and spend time speaking with people.
Only standard training and supervision, no specialist courses or funded qualifications mentioned.
Staff had the training and knowledge to support people effectively.
Regular clubs and outings available, but no dedicated activities coordinator or specialist therapy programmes.
There were a wide variety of pastimes available for people such as cinema club, gardening club and exercise classes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews