Working at Manson House

Staff could tell us about the different kinds of abuse... Risks to people continued to be assessed and were managed safely... People continued to receive their medicines safely... systems in place to monitor and learn from accidents and incidents.

Staff told us they felt fully supported by the management team who were approachable. One staff member told us, 'We work as a team the manager is really approachable and supportive.'

Staffing levels were appropriate... All staff spoken with said they felt there were sufficient staff on duty. Many staff had worked in the service for many years.

Staff told us they received training and were positive about the training programme. As well as mandatory training, staff also received specialist training for example, Parkinson's and diabetes. Staff told us they had regular supervision meetings.

The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the register manager and told us they were approachable and supportive.