Working at Mansion House Residential Home
Burnham Road, Chelmsford, CM3 6DR
Operated by Francis Kirk
37 bedsResidential homesHomecare agencies
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported, motivated and enthusiastic in a positive culture with visible leadership, although basic activities and no low agency staffing are drawbacks."
Safety & Risk
7/10
✓
2021 IPC inspection: Assured provider using PPE effectively, premises clean, infection policy up to date; per 2018: improvements to medicines management, good safeguarding and risk assessments.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: There was a positive, open and inclusive culture... Staff said 'It's great working here... big team... mutual respect, no matter what your job role is'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient staff on duty to meet people's needs... consistent staff team of mature staff who communicated well together.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: An organised programme of induction, training, supervision and appraisals... comprehensive training programme... including dementia care, three monthly supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager provided visible leadership, effective management and was proactive and inclusive. Staff were supported, motivated and enthusiastic (2021: staff well supported by management).
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator and volunteer ran sing-alongs, cinema, themed events, trips to garden centres/pubs, entertainment like singers and line dancing.
Points to consider
Staff numbers are enough with a steady mature team, but nothing said about low agency use or light workloads letting you give unhurried care.
Per 2018: There were sufficient staff on duty to meet people's needs... consistent staff team of mature staff
There is a coordinator running varied outings, music and entertainment, but no specialist programmes or creative therapies to make the job more interesting.
Per 2018: activities coordinator... sing-along, cinema time... trips out... entertainment... themed activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews