Last updated: 10 February 2026
"Supportive management fosters good team morale and safety, but basic activities without special programmes hold it back."
Staff had a good understanding of safeguarding processes to keep people safe... Risks were identified and managed in a way that balanced people's safety and independence.
Staff told us, leadership, teamwork and team morale were good. Comments included... 'I feel supported by the [registered] manager, I have regular supervision, and I enjoy coming to work.'
Staff told us appropriate staffing levels were maintained and staff rotas were organised flexibly around people's needs and activities.
Systems were in place to monitor staff training and ensured it remained up to date. Staff had received an induction which included... the Care Certificate.
Staff told us '[Name] is a really good manager, nothing is too much trouble, they are very supportive, any issues and they are always there to point us in the right direction.'
People were supported to follow their interests and take part in activities both inside and outside the home. People regularly attended day centres, went shopping and visited local parks.
Only basic outings like park walks, shopping, and day centres, no activities coordinator or special programmes to vary the job.
People regularly attended day centres, went shopping and visited local parks.
Staffing is adequate but they use some agency workers who need extra training.
Training was provided to staff including agency staff to ensure they had the right skills and knowledge.
Only standard training like induction and Care Certificate, no specialist courses or funded qualifications.
Staff had received an induction which included an induction booklet and a range of training to be completed within six months. Where they were new to care, staff were required to complete the Care Certificate.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp