Working at Manorfields Residential Care Home

Records for applying creams not always kept properly, and bedroom windows were not safe until fixed right after inspectors arrived.

Window restrictors had not been fitted to two smaller windows in people's bedrooms. However, the registered manager resolved this during our inspection. Further work was needed to ensure the application of topical creams was managed safely.

Some staff training is still overdue even with recent improvements and catch-up plans.

Although the training matrix showed areas of outstanding training, systems were in place to identify when staff required training and we saw evidence of face-to-face training scheduled for the rest of the year.