Working at Manorfield Residential Home
Clappers Lane, Chichester, PO20 7JJ
Operated by CC Care Home Limited
28 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Approachable manager and close-knit happy team with good safety, but training lacks specialist courses and activities are standard."
Safety & Risk
7/10
✓
People continued to receive their medicines safely from staff who had completed medication training. Risks were assessed, monitored and managed.
Staff Culture
7/10
✓
"We are a close-knit family here, residents and staff" and staff said they were happy in their work.
Staffing Levels
6/10
✓
People, relatives and the staff team confirmed there were sufficient numbers of staff to keep people safe. Staff confirmed they could meet people's needs.
Training & Dev
5/10
!
The registered manager had ensured all staff undertook training the provider had deemed as 'mandatory'. Staff without formal care qualifications completed the Care Certificate.
Management
7/10
✓
People, relatives and staff said the registered manager was approachable and made themselves available to speak to people.
Programmes
6/10
✓
People took part in a range of activities... enjoyed the activity coordinator sessions... music, dogs visiting and outings in the minibus.
Points to consider
Staff numbers are enough to meet needs safely with some long-serving staff, but no word on agency use or light workloads for personalised care.
People, relatives and the staff team confirmed there were sufficient numbers of staff to keep people safe. Staff confirmed they could meet people's needs and support them when needed.
Staff do mandatory training like dementia care and the Care Certificate for new starters, plus supervisions, but no specialist courses or funded qualifications.
All staff undertook training the provider had deemed as 'mandatory'. This included dementia care... New staff employed completed the Care Certificate... Staff were supported and received regular supervision.
Activities include a coordinator, music, dog visits, outings and entertainers for variety, but no specialist programmes or innovative approaches.
People took part in a range of activities and said how much they enjoyed the activity coordinator sessions. Some external entertainers visited... music, dogs visiting and outings in the minibus.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews