Last updated: 10 February 2026
"Robust safety and supportive management with effective training, but limited activities and occasional delays in assistance."
People protected from abuse by trained staff; robust audits and quick action on issues including medicines advice acted on immediately.
Staff told us they felt supported by the registered manager who is always available; encouraged informal meetings for supportive working.
There were enough competent staff on duty with the right mix of skills; some people noted slight delays in assistance at times.
Staff were supported with an effective rolling training programme, regular supervisions and appraisals; proactive on dementia training requests.
Relatives told us management were open and approachable; staff said the registered manager is always available if needed and willing to listen.
Activity co-ordinator spoken to and people gave feedback about activities acted upon; no specific programmes or variety described.
Staffing levels are fine overall but people sometimes wait a bit for non-urgent help.
Some people told us that there could be a slight delay in waiting for assistance at times but if staff were needed in an emergency they were always there quickly.
No details given on activities or programmes so the job might mostly be routine personal care.
Activity co-ordinator spoken to but no description of specific activities, variety or programmes provided.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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