Working at Manor Lodge

Exceptional safeguarding investigations and learning culture; robust risk management with reductions in falls, malnutrition; detailed case studies on wounds, nutrition; staff knowledgeable on incidents.

Staff extremely proud, say 'I love working here, it’s so friendly and comfortable. Everyone gets on really well'; observed happy smiling staff with good team feel; weekly mental health surgery for support.

Sufficient staff available to meet needs with dependency tool reviewed regularly; observed calm atmosphere with staff engaging unhurriedly; no agency use or vacancies mentioned, staff happy and dedicated.

Records show staff complete required training; comprehensive induction with shadowing; Gold Standards Framework accreditation, external training, physio shares expertise, dining with dignity training.

Registered manager and leadership team capable, compassionate and inclusive; staff say 'manager is open, and we can go to them for anything. I wouldn’t work anywhere else'; robust governance identifies and acts on improvements.

Activities team provides weekly rota with pub quizzes, dementia cinema club, horse visits, cultural meals, summer fete, family events; community engagement like church groups and chef partnerships.