Working at Manor Lodge
32-34 Manor Road, London, HA1 2PD
Operated by R.M.D. Enterprises Limited
16 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel well supported by approachable leadership and the team with safe practices, although they get busy at times and training is standard."
Safety & Risk
7/10
✓
Medicines were overall managed safely... Risks to people's safety were assessed... Incident and accidents were reviewed and any learning was identified.
Staff Culture
7/10
✓
They told us they felt very well supported by the registered manager, provider and staff team.
Staffing Levels
6/10
✓
Staff told us that although they were busy at times there were sufficient staff to spend time engaging with people and meeting their care needs.
Training & Dev
6/10
✓
Staff had completed a range of training and learning appropriate for their job roles and responsibilities. Staff also received training specific to the needs of the people they supported.
Management
7/10
✓
The registered manager was approachable and provided staff with leadership, support and direction.
Programmes
6/10
✓
The activities worker was familiar with information about people's background... developed programme of activities... decorating cakes, painting... fête, they had an ice cream van.
Points to consider
Staffing is adequate and flexible but staff say they get busy at times.
Staff told us that although they were busy at times there were sufficient staff to spend time engaging with people and meeting their care needs.
Only standard training and induction with some specific topics like diabetes, no funded qualifications or career development.
Staff had completed a range of training and learning appropriate for their job roles and responsibilities. Staff also received training specific to the needs of the people they supported.
Varied activities like cooking, painting, fêtes and celebrations run by a coordinator, but no specialist programmes or innovative methods.
We saw people participating in group and one to one activities... decorating cakes, painting and so on... When they had a fête, they had an ice cream van come.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews