Working at Manor House Residential Home

Training covers basics like safeguarding, fire safety and updates, but no specialist courses or funded qualifications to help you grow.

Staff received training for their roles, their competency was checked and they received regular updates on current practice. Staff told us they received regular training updates in topics related to fire, health and safety, and equipment used in the delivery of care.

Basic activities like crafts, music, themed events and visitors, but no special programmes or coordinator to make shifts more varied and fun.

Per 2020 comprehensive inspection: one to one time with activities staff doing crafts. Staff supported people to take part in events such as Halloween and Christmas, outside visitors such as the children’s choir.

Enough staff to meet needs and have time to chat with residents, but no details on low turnover or minimal agency to show a stable team.

There were enough trained and competent staff to meet people’s needs and protect them from abuse. People and their relatives told us there were sufficient staff to meet their needs.