Working at Manor House
6 Bawnmore Road, Rugby, CV22 7QH
Operated by Pinnacle Care Ltd
26 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Staff feel well supported by management with sufficient staffing, but unsafe medicine storage and gaps in risk assessments need attention."
Safety & Risk
4/10
!
Medicines were administered and disposed of safely, but were not always stored at a temperature in accordance with the manufacturer's instructions.
Staff Culture
6/10
✓
Staff gave positive feedback about working at the service. They felt well supported by the registered manager and other senior staff.
Staffing Levels
6/10
✓
During our inspection visit there were sufficient staff to meet people's needs. The registered manager explained staffing levels were based around people's assessed health and care needs.
Training & Dev
5/10
!
Staff were positive about the standard of training they received. Newly recruited staff followed a formal induction programme and were required to undertake training.
Management
5/10
!
Staff felt supported by the registered manager. The registered manager was open and honest and worked in partnership with outside agencies.
Programmes
3/10
✕
Per 2019 comprehensive inspection: Staff encouraged people to join in different activities, including listening to music and taking part in quizzes, entertainers, seasonal activities such as Easter crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews