Last updated: 10 February 2026
"Approachable management and positive team culture ensure strong safety practices, although staffing relies on relief staff and training covers only basics."
Staff managed risks safely, responsively and effectively. The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff spoke positively about the management team and told us they enjoyed working at the home. Staff felt the staff team worked well together, saying 'We work hard as a team, and are committed to our residents.'
The staffing levels were based on peoples’ needs and regularly reviewed. We looked at 3 months of rotas and the staffing levels were consistent and supported by relief staff to cover vacant positions, sickness and holidays.
Staff who gave medicines had the relevant knowledge, training and competency that ensured medicines were handled safely. Training records showed staff had completed safeguarding training.
Staff felt the management team were open and approachable, and there were regular opportunities for staff and management to discuss incidents or areas for improvement within the service to ensure lessons were learnt.
A varied programme of group activities were available and staff spent one to one time with people... They have a lot of music, and they have activities, like art. My loved one seems to enjoy it. They also have games, and puzzles.
Staffing is adequate and consistent but relies on relief staff to cover vacancies and sickness, so shifts are filled but not with a stable long-serving team.
staffing levels were consistent and supported by relief staff to cover vacant positions, sickness and holidays.
Training covers basics like safeguarding and medicines but there is no mention of specialist courses or funded qualifications for career growth.
Training records showed staff had completed safeguarding training. Staff who gave medicines had the relevant knowledge, training and competency.
There is a varied activities programme with music, art, games and a coordinator but no specialist or innovative approaches to make the role more enriching.
A varied programme of group activities were available... music, activities like art, games, and puzzles. The activity coordinator told us they had arranged for a choir to visit.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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