Last updated: 10 February 2026
"Staff feel supported by an approachable manager with a positive culture and safe practices, but inconsistent supervision and staffing retention concerns hold it back."
Safe processes were in place to protect people from abuse or neglect. Risks were well managed.
Staff enjoyed their work. They told us they felt the registered manager was approachable and listened to them.
There were enough staff to meet people's needs in a timely way.
Formal staff supervision was inconsistent.
Staff told us they felt the registered manager was approachable and listened to them.
There was a programme of activities designed to stimulate and engage people. The activities co-ordinator encouraged individual and group activities both in the service and in the community.
Enough staff to cover shifts promptly but no details on agency use or staff staying long-term.
There were enough staff to meet people's needs in a timely way.
Staff get training to do their job but supervision meetings are not regular so less support for growth.
Formal staff supervision was inconsistent.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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