Working at Manor Farm Care Home

However, people with diabetes did not always have information on how to manage out of range blood sugar levels. We saw that staff did not always record blood sugar levels in line with the care plan on electronic systems... the service could not be assured that medicines were always stored in line with manufacturers guidance.

Staff told us the manager was visible to staff and enquired about their welfare. The deputy manager told us staff fed back that they were happy since the new manager started and told us ‘The Manager’s door is always open’.

The staff we spoke to told us about the regular training and supervision they received to be able to perform their duties. They told us about the range of training courses they did to meet the needs of the people living in the home which included training related to older people and people living with dementia.

Staff told us that in the short time of these changes the home had remained settled. They told us how they were already confident about being able to approach the manager and how it had been made clear the staff team will receive the support they needed.

On the first floor we were shown a room called the ‘jolly station’. The provider had created a space in this room that was set out like a railway carriage with a table and seating... Around the remainder of the room, we saw artefacts such as an old-style radio and a wooden coat stand with items including hats and bags that were from previous decades.