Working at Manor Farm Care Home
82 Church Road, Lowestoft, NR33 7SJ
Operated by KRG Care Homes Limited
25 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Visible managers foster an open culture where staff feel supported and safe, but staffing lacks strong retention and activities miss specialist programmes."
Safety & Risk
8/10
✓
Risks to people were appropriately planned for and managed. Medicines were stored, managed and administered safely.
Staff Culture
8/10
✓
Staff told us they felt able to raise any concerns or queries with the management team and felt these would be acted on.
Staffing Levels
6/10
✓
People told us, and our observations confirmed, that there were enough staff to meet people's needs.
Training & Dev
7/10
✓
At the time of our inspection all staff were up to date with the service's mandatory training. Staff we spoke with were knowledgeable about subjects they had received training in and were positive about the training in development.
Management
8/10
✓
The registered manager and deputy manager created a culture of openness and transparency within the service. Staff told us that the registered and deputy managers were visible and led by example. Our observations supported this.
Programmes
6/10
✓
The service had activities staff seven days a week. Our observations demonstrated that they were knowledgeable about providing activities that were stimulating and engaging for people. We observed many different activities going on throughout the day.
Points to consider
Staffing levels meet care needs but show no evidence of low agency use or strong staff retention.
People told us, and our observations confirmed, that there were enough staff to meet people's needs.
Activities include daily coordination, games, singing and trips but lack specialist named programmes or innovative methods.
The service had activities staff seven days a week... trips to the Sealife Centre, Norwich Castle, Southwold Pier and Beccles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews