Working at Manor Farm
Pittsdean Road, St Neots, PE19 6UW
Operated by Accomplish Group Support Limited
10 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Staff feel well supported by strong leadership and positive culture, but heavy agency use and medication errors hold it back."
Safety & Risk
4/10
!
We found one person's medicines were not being given in line with the prescriber's instructions. Regular audits of medicines were carried out. However, they were not effective in identifying errors in all cases.
Staff Culture
6/10
✓
Staff felt very well supported by the registered manager... Without exception, they praised the support they received from the registered manager.
Staffing Levels
5/10
!
The service had enough staff to meet people's individual needs and keep them safe. The service had a high number of vacancies and relied heavily on agency staff.
Training & Dev
5/10
!
Staff told us training opportunities, and as a result their confidence and competence, had recently improved. The registered manager had identified that not all staff had received the training they needed.
Management
6/10
✓
Staff felt very well supported by the registered manager who led by example and staff found approachable.
Programmes
5/10
!
Staff supported people to participate in their chosen social and leisure interests on a regular basis... encouraged each person to go out every day, either locally to the cinema or walks.
Points to consider
Heavy use of agency staff due to high vacancies, even though they are regulars who know residents.
The service had a high number of vacancies and relied heavily on agency staff. However, these agency staff worked at the home regularly and knew people well.
Some staff missing important training like epilepsy awareness and night medication checks.
not all agency staff had received epilepsy awareness training... not all of the night staff had been trained to administer people's medicines.
Medication errors happened and safety checks like audits did not always spot them.
We found one person's medicines were not being given in line with the prescriber's instructions... audits... were not effective in identifying errors in all cases.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews