Last updated: 10 February 2026
"Supportive managers, stable staffing without agency use, and a positive no-blame culture, although basic training and routine activities need improvement."
Risks to people's health and wellbeing had been identified, assessed and managed... provider's checks helped ensure medicines management followed best practice... Accidents and incidents were recorded and analysed... trends and patterns were identified.
'It's a good place to work, we [staff team] get along well together'... 'There is a no blame culture, which encourages people to be open and honest'... 'The managers are open to our feedback.'
Staff told us they had a regular staff group and did not need to use temporary or agency staff... which meant staff knew people's needs well... 'We don't use agency staff here, so we work as a team. Staff are flexible.'
'Our training is always kept up to date.'
Staff told us they felt supported... 'The registered manager has been very supportive in getting systems in place... We can contact the managers at any time for advice and support' and 'The managers here are very understanding and support staff to maintain and work life balance.'
Per 2020 comprehensive inspection: 'We now have a designated staff member who offers four hours of activities each day. This includes planned group activities and one to one time... some people took part in a sing-a-long.'
Training is kept up to date for the basics but no specialist courses or paid qualifications to help you develop.
'Our training is always kept up to date.'
Activities are basic with one staff member running sing-alongs and chats for four hours a day so days feel routine.
Per 2020 comprehensive inspection: designated staff member offers four hours of activities each day including planned group activities and one to one time; sing-a-long observed.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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