Working at Manor Care Centre
Fen Road, Spilsby, PE23 4DB
Operated by Halcyon Care Limited
41 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Approachable managers foster a positive culture among a consistent team, although training and activities lack specialist approaches."
Safety & Risk
7/10
✓
Staff had good knowledge of the types of abuse people could be subjected to. They understood their responsibilities... confidence the registered manager would deal with any concerns raised.
Staff Culture
7/10
✓
Staff told us they enjoyed working at the service and... their colleagues were a, 'nice bunch'... the senior care workers worked together to create a positive atmosphere among staff.
Staffing Levels
6/10
✓
People were supported by a consistent group of staff. There were sufficient numbers of staff to allow people to undertake their daily activities.
Training & Dev
6/10
✓
Staff told us the training they received was very good which included regular updates in areas such as moving and handling.
Management
7/10
✓
Staff told us the registered manager and the regional manager who frequently visited the service were approachable and open. Both worked to encourage a positive culture at the service.
Programmes
6/10
✓
diverse programme of activities... included animals being brought in for people to enjoy, crafts which included knitting, card making... Regular choir practice and karaoke sessions... hosted a number of fairs.
Points to consider
Staff numbers are enough to get the job done with a consistent team, but no details on minimal agency use or proactive hiring to keep vacancies low.
There were sufficient numbers of staff to allow people to undertake their daily activities.. People and relatives told us there were enough staff
Only standard training like updates on moving people and basic induction, no specialist courses or funded qualifications.
Staff had received appropriate training for their roles... training they received was very good which included regular updates in areas such as moving and handling.
Regular activities programme with arts, exercises, pet visits and music, but no named specialist approaches or staff trained in therapies.
diverse programme of activities designed to suit the needs of everyone... animals... crafts... choir practice and karaoke... sensory touch and reminiscence... hosted a number of fairs
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews