Working at Manningford
162 Manningford Road, Birmingham, B14 5TJ
Operated by Extel Limited
7 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by approachable management, good training and a positive culture, but basic activities programmes and adequate staffing without strong retention hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and had an up-to-date infection prevention policy. Medicines managed safely with audits. (2021 IPC and 2018 reports)
Staff Culture
7/10
✓
There was an open and transparent and person-centred culture with good leadership. Staff had regular team meetings and understood the importance of sharing information. (Per 2018 comprehensive inspection)
Staffing Levels
6/10
✓
People were supported by sufficient numbers of staff who had the right mix of experience and skills. (Per 2018 comprehensive inspection)
Training & Dev
7/10
✓
Staff had received the training they required including specialist training to meet people's individual needs, such as supporting people on conditional discharge and with behaviour of concern. (Per 2018 comprehensive inspection)
Management
7/10
✓
Staff provided feedback about the management team which suggested they could approach them and felt supported. One member of staff commented, '[Registered manager] is there if I need anything.' (Per 2018 comprehensive inspection)
Programmes
5/10
!
People received opportunities to pursue their interests and hobbies, and social activities were offered, such as walking football, cultural events and outings; additional social activities arranged during COVID. (Per 2018 and 2021 reports)
Points to consider
No activities coordinator or specialist programmes, just basic outings, hobbies, and events so the role can feel routine.
People received opportunities to pursue their interests and hobbies, and social activities were offered. (Per 2018 comprehensive inspection)
Staffing is adequate with enough skilled staff, but no details on low agency use or strong retention for easy workloads.
People were supported by sufficient numbers of staff who had the right mix of experience and skills. (Per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews