Working at Manna Walk
18 Moss Lane, Bootle, L20 0ED
Operated by Manna Care Ltd
7 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management, positive staff culture and strong safety practices, although activities lack specialist programmes."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice."
Staff Culture
8/10
✓
Staff spoke positively about working at Manna Walk. They told us they were well supported by colleagues and managers alike and had regular supervision sessions and staff meetings."
Staffing Levels
7/10
✓
We observed there were enough staff deployed throughout the service to meet people’s needs when required. One staff member told us, “There are enough staff. There is time to read the care plans and we have handover before shift."
Training & Dev
7/10
✓
Staff had access to a range of training courses and NVQ qualifications. The registered manager completed competency checks to monitor staff knowledge and practice. Staff told us they were happy with the training."
Management
8/10
✓
The nominated individual and registered manager were committed to providing safe, high-quality, and compassionate care. They valued people, relatives, and staff and listened to their views. A staff member said, “The manager is fantastic and very supportive"
Programmes
6/10
✓
A relative said, “What they do well is activities and we get a newsletter. They do lots of holidays. Always looking to develop new activities. They do special events for relatives... sensory room, do garden games and arts and crafts."
Points to consider
Activities include outings, holidays, crafts and a sensory room, but no named specialist programmes or innovative therapies that make the role stand out.
Observations evidenced meaningful activities taking place for the people... attend church, visit family, go on holiday, and go to the cinema. The garden... included an activity hub, sensory area, spa room... garden games and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews