Working at Manna House
1 Alexandra Drive, Bootle, L20 0EE
Operated by Manna Care Ltd
7 bedsResidential homesHomecare agenciesSupported living
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Approachable managers, stable staffing, family-like culture and strong training, although activities lack specialist programmes."
Safety & Risk
8/10
✓
Safeguarding training with staff awareness; individual risk assessments promote positive risk-taking; safe medicines with diversion techniques and incident reviews.
Staff Culture
8/10
✓
Staff said 'I love my job, the people here are like family'; felt supported, empowered, valued with awards and counselling.
Staffing Levels
8/10
✓
No agency staff used; sufficient deployment with permanent staff covering absences for consistent care.
Training & Dev
8/10
✓
Staff inductions, supervisions, NVQs supported by manager-led clinics; in-house trainers tailor specialist training like autism initiatives.
Management
8/10
✓
Registered manager and deputy encouraged open-door policy; staff described them as 'approachable', 'fair', 'open' and 'supportive'.
Programmes
6/10
✓
Full-time well-being co-ordinator facilitates varied activities including art, exercise, massages, relaxation; sensory and therapy rooms used daily.
Points to consider
Job has some variety from full-time activities coordinator with art, massages, and sensory room, but no named specialist programmes or staff trained in advanced therapies.
The service employed a full-time well-being co-ordinator to facilitate activities and therapies both on a one to one basis and in group form. Therapies included art and creation, exercise, breathing and relaxation techniques and hand and foot massages.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews